© 2019 by Web of Ways  

ADDRESS

548 Blackheath Creek Rd

Little Hartley (Kanimbla)

New South Wales

Australia

PHONE

+61 (02) 4787 1967

EMAIL

connect@secretvalley

escape.com

If you are here, it means you have received a gift from a loved one. We are looking forward to welcoming you to our valley. Here are a couple of pointers ahead of your stay.

Have an illustrated stroll through our valley with this map, here.

And you can find directions on how to get to Secret Valley here

Now the nitty and gritty, please read below for terms and conditions.

VOUCHER TERMS & CONDITIONS

VOUCHER CONDITIONS

  • Redeemable for the length of stay and type of accommodation mentioned in the voucher, excluding long weekends.

  • Reservation is dependent on cottage availability and we recommended reservations to be made at least two weeks in advance to secure desired accommodation.

  • Must be used by the date shown at the bottom of the voucher

  • Not refundable, including in the very unlikely event of a closure of the business

  • At time of reservation, guest credit card details are required in case of incidentals

CANCELLATION POLICY

  • Once voucher has been redeemed and reservation dates confirmed, the following cancellation policy applies:

  1. For cancellations more than 21 days notice prior to arrival: Bookings can be transferred to a future date at no extra cost

  2. Reservation cancellations less than 21 days notice prior to arrival: As stated prior, full cost of the reservation (voucher price) is non- refundable. However if we are able to successfully lease the cottage to another guest, then we can transfer your booking to a future date with an $80 administration fee.